Seagate ST3500320SV - SV35.3 Series - Hard Drive Instrukcja Użytkownika Pobierz pdf (Strona 4)

Urgent Field Update

Topic: Drive Hang after Power Cycle Date: 1/16/09

Products: Barracuda 7200.11, Barracuda ES.2 (SATA), DiamondMax 22, FreeAgent Desk, Maxtor

OneTouch 4, SV35.3, SV35.4

For Immediate Release

Contact your Seagate representative for additional information.

Recommendation

Seagate strongly encourages customers to update all effected drives to the latest available firmware as

soon as possible (contact Seagate or visit the Seagate customer support web site to determine if a

firmware update is available now). If a firmware update cannot be performed (or is not yet available),

Seagate recommends that drive power cycling be minimized or avoided outright if at all possible, until

such time as a FW update can be performed.

If you have already experienced a problem and have a drive exhibiting this failure, please contact your

appropriate Seagate representative for support in recovering your data - Seagate will be providing data

recovery services at no charge to users impacted by this problem.

Seagate will also work with larger install-base customers to expedite a remedy to minimize any disruption

to you or your business.

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Seagate ST3500320SV - SV35.3 Series - Hard Drive Instrukcja Użytkownika Strona 4