
Gathering Information and Checking Logs
128 NetBackup ServerFree Agent System Administrator’s Guide
Gathering Information and Checking Logs
You can resolve many problems on your own by setting up the appropriate logs,
reproducing the problem, and then checking the logs. For an in-depth description of
NetBackup logs, refer to Chapter 3 of the NetBackup Troubleshooting Guide - UNIX.
◆ To create detailed log information, put VERBOSE in the bp.conf file on the
NetBackup master and client.
Note The directories under /usr/openv/netbackup/logs can eventually require a
lot of disk space. Delete them when you are finished troubleshooting and remove
the VERBOSE option from the bp.conf file.
◆ Backup and Debug Messages
During a backup, NetBackup ServerFree Agent messages are written to the following log
directories: online_util, bpbkar, and bptm. Create these directories using an access
mode of 755 so NetBackup can write to the logs.
/usr/openv/netbackup/logs/online_util (on the NetBackup client)
/usr/openv/netbackup/logs/bpbkar (on the NetBackup client)
/usr/openv/netbackup/logs/bptm (on the NetBackup media server)
◆ Restore Messages
During a restore, NetBackup ServerFree Agent messages are logged to the following
debug logs on the master server. Create these directories using an access mode of 755.
/usr/openv/netbackup/logs/bprestore
/usr/openv/netbackup/logs/bprd
/usr/openv/netbackup/logs/bpbrm
/usr/openv/netbackup/logs/bptm
◆ snapctl Driver Messages
Messages from the snapctl driver are logged in the client’s /var/adm/messages file
along with other kernel messages.
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