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Strona 1 - 555-7081-250

Meridian Mail Option 11 EC (EC 11)Option 11 EC Installation and Maintenance GuideProduct release 13 Standard 1.0

Strona 2 - P0904491

viii ContentsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199914 Troubleshooting startup problems 14-1Overview . . . . . . .

Strona 3

8-28 Cabling, installing, and configuring the peripheral devices Racal modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 4

Cabling, installing, and configuring the peripheral devices 8-29Hayes modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199

Strona 5 - Publication history

8-30 Cabling, installing, and configuring the peripheral devices Hayes modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 6

Cabling, installing, and configuring the peripheral devices 8-31Installing a hospitality system guest administration consoleStandard 1.0 Option 11 EC

Strona 7 - Contents

8-32 Cabling, installing, and configuring the peripheral devices Installing a hospitality system guest administration consoleStandard 1.0 Option 11 EC

Strona 8

Cabling, installing, and configuring the peripheral devices 8-33Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

Strona 9 - Contents vii

8-34 Cabling, installing, and configuring the peripheral devices Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

Strona 10 - 16 Hardware maintenance 16-1

Cabling, installing, and configuring the peripheral devices 8-35Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

Strona 11 - Index Index-1

8-36 Cabling, installing, and configuring the peripheral devices Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

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Cabling, installing, and configuring the peripheral devices 8-37Installing a networking modemStandard 1.0 Option 11 EC Installation and Maintenance G

Strona 13 - About this guide

Contents ixStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Glossary Glossary-1Index Index-1

Strona 14 - About this manual

8-38 Cabling, installing, and configuring the peripheral devices Connecting external alarmsStandard 1.0 Option 11 EC Installation and Maintenance Guid

Strona 15 - Chapter 1

Cabling, installing, and configuring the peripheral devices 8-39Connecting external alarmsStandard 1.0 Option 11 EC Installation and Maintenance Guid

Strona 16

8-40 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Strona 17 - EC 11 overview

Cabling, installing, and configuring the peripheral devices 8-41Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Strona 18

8-42 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Strona 19 - Software

Cabling, installing, and configuring the peripheral devices 8-43Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Strona 20

8-44 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Strona 21 - Automatic Wake Up AWU 102

Cabling, installing, and configuring the peripheral devices 8-45Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Strona 22 - Hardware

8-46 Cabling, installing, and configuring the peripheral devices Configuring the administration terminalStandard 1.0 Option 11 EC Installation and Mai

Strona 23

Chapter 9Installing the EC 11 to Meridian 1 Option 11 switch interfaceIn this chapterOverview 9-2Overview of typical cabling 9-3Determining the number

Strona 24 - EC 11 cabinet layout

x ContentsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 25 - Switch connectivity

9-2 Installing the EC 11 to Meridian 1 Option 11 switch interface OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Ov

Strona 26

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-3Overview of typical cablingStandard 1.0 Option 11 EC Installation and Maintenance Gu

Strona 27 - Chapter 2

9-4 Installing the EC 11 to Meridian 1 Option 11 switch interface Overview of typical cablingStandard 1.0 Option 11 EC Installation and Maintenance Gu

Strona 28

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-5Overview of typical cablingStandard 1.0 Option 11 EC Installation and Maintenance Gu

Strona 29 - Installation requirements

9-6 Installing the EC 11 to Meridian 1 Option 11 switch interface Determining the number of MGate cards neededStandard 1.0 Option 11 EC Installation a

Strona 30

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-7Determining the number of MGate cards neededStandard 1.0 Option 11 EC Installation a

Strona 31 - Chapter 3

9-8 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the MGate cardsStandard 1.0 Option 11 EC Installation and Maintenance Gui

Strona 32

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-9Installing the MGate cardsStandard 1.0 Option 11 EC Installation and Maintenance Gui

Strona 33 - Installation summary

9-10 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the MGate cardsStandard 1.0 Option 11 EC Installation and Maintenance Gu

Strona 34 - 3-4 EC 11 assembly overview

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-11Installing the network loop cablesStandard 1.0 Option 11 EC Installation and Mainte

Strona 35 - Chapter 4

About this guideIn this chapterAbout this manual xii

Strona 36

9-12 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the SDI/DCH cardStandard 1.0 Option 11 EC Installation and Maintenance G

Strona 37 - Unpacking the equipment

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-13Installing the SDI/DCH cardStandard 1.0 Option 11 EC Installation and Maintenance G

Strona 38 - Cover removal

9-14 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the SDI/DCH cardStandard 1.0 Option 11 EC Installation and Maintenance G

Strona 39 - Inspecting the equipment

Installing the EC 11 to Meridian 1 Option 11 switch interface 9-15Installing the AML cableStandard 1.0 Option 11 EC Installation and Maintenance Guid

Strona 40 - Installing the EC 11 cabinet

9-16 Installing the EC 11 to Meridian 1 Option 11 switch interface Installing the AML cableStandard 1.0 Option 11 EC Installation and Maintenance Guid

Strona 41 - Chapter 5

Chapter 10Configuring the Meridian 1 Option 11 switchIn this chapterOverview 10-2Entering overlays 10-3Determining a new AML/ESDI device number 10-4Co

Strona 42

10-2 Configuring the Meridian 1 Option 11 switch OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductio

Strona 43 - Power supply description

Configuring the Meridian 1 Option 11 switch 10-3Entering overlaysStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Entering

Strona 44 - Power supply

10-4 Configuring the Meridian 1 Option 11 switch Determining a new AML/ESDI device numberStandard 1.0 Option 11 EC Installation and Maintenance Guide

Strona 45 - Installing the power supply

Configuring the Meridian 1 Option 11 switch 10-5Configuring the AML linkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Co

Strona 46

xii About this guide About this manualStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999About this manualAudienceThis manual d

Strona 47 - Chapter 6

10-6 Configuring the Meridian 1 Option 11 switch Configuring the AML linkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999T1

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Configuring the Meridian 1 Option 11 switch 10-7Configuring the AML linkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999De

Strona 49 - Quick check

10-8 Configuring the Meridian 1 Option 11 switch Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintenan

Strona 50

Configuring the Meridian 1 Option 11 switch 10-9Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintenan

Strona 51 - Installing the disk

10-10 Configuring the Meridian 1 Option 11 switch Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintena

Strona 52 - Mass Storage Unit

Configuring the Meridian 1 Option 11 switch 10-11Adding virtual ACD agents on the Option 11 switchStandard 1.0 Option 11 EC Installation and Maintena

Strona 53

10-12 Configuring the Meridian 1 Option 11 switch Defining the Meridian Mail DNs on the Option 11 switchStandard 1.0 Option 11 EC Installation and Mai

Strona 54 - Seagate ST31230N

Configuring the Meridian 1 Option 11 switch 10-13Defining the Meridian Mail DNs on the Option 11 switchStandard 1.0 Option 11 EC Installation and Mai

Strona 55 - A2 A1 A0

10-14 Configuring the Meridian 1 Option 11 switch Defining the Meridian Mail DNs on the Option 11 switchStandard 1.0 Option 11 EC Installation and Mai

Strona 56 - Seagate ST51080N

Chapter 11Migrating from a Card Option systemIn this chapterOverview 11-2High-level procedure 11-3

Strona 57 - Seagate ST52160N

Chapter 1 Introduction to Meridian Mail Option 11 ECIn this chapterOverview 1-2EC 11 overview 1-3Software 1-5Hardware 1-8

Strona 58 - Installing

11-2 Migrating from a Card Option system OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis ch

Strona 59 - Risk of equipment damage

Migrating from a Card Option system 11-3High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999High-level pro

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11-4 Migrating from a Card Option system High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19994 Use Overlay 4

Strona 61 - Tandberg external

Migrating from a Card Option system 11-5High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199912 Add virtual

Strona 62 - LED Status

11-6 Migrating from a Card Option system High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overlay 17 exam

Strona 63 - Chapter 7

Migrating from a Card Option system 11-7High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Determining if

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11-8 Migrating from a Card Option system High-level procedureStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overlay 23—Upda

Strona 65 - PCP overview

Chapter 12Configuring customer options on the Option 11 switchIn this chapterOverview 12-2Defining Meridian Mail in the customer data block 12-3Config

Strona 66 - Card Location

12-2 Configuring customer options on the Option 11 switch OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview I

Strona 67 - One-node card

Configuring customer options on the Option 11 switch 12-3Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

Strona 68 - Node 1 Node 2 MSU

1-2 Introduction to Meridian Mail Option 11 EC OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionT

Strona 69 - Installing voice

12-4 Configuring customer options on the Option 11 switch Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

Strona 70 - Installing the utility cards

Configuring customer options on the Option 11 switch 12-5Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

Strona 71

12-6 Configuring customer options on the Option 11 switch Defining Meridian Mail in the customer data blockStandard 1.0 Option 11 EC Installation and

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Configuring customer options on the Option 11 switch 12-7Configuring the trunk route data block (NMS only)Standard 1.0 Option 11 EC Installation and

Strona 73 - Chapter 8

12-8 Configuring customer options on the Option 11 switch Setting call routing options for telephone user setsStandard 1.0 Option 11 EC Installation a

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Configuring customer options on the Option 11 switch 12-9Setting call routing options for telephone user setsStandard 1.0 Option 11 EC Installation a

Strona 75 - Cabling and data port usage

12-10 Configuring customer options on the Option 11 switch Setting call routing options for telephone user setsStandard 1.0 Option 11 EC Installation

Strona 76 - Node 1 Node 2 MMail Bus

Chapter 13Starting up and configuring Meridian MailIn this chapterOverview 13-2Configuring Meridian Mail on the EC 11 13-3Starting up Meridian Mail 13

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13-2 Starting up and configuring Meridian Mail OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionT

Strona 78 - Installing an A/B

Starting up and configuring Meridian Mail 13-3Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Strona 79 - Installing the primary

Introduction to Meridian Mail Option 11 EC 1-3EC 11 overviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999EC 11 overview

Strona 80 - A/B switch

13-4 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Strona 81 - Installing MATs

Starting up and configuring Meridian Mail 13-5Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

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13-6 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Strona 83 - Companion printer

Starting up and configuring Meridian Mail 13-7Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Strona 84 - LA75/LA30

13-8 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

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Starting up and configuring Meridian Mail 13-9Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Strona 86 - Control Panel

13-10 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Strona 87 - To configure the LA30

Starting up and configuring Meridian Mail 13-11Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

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13-12 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Strona 89 - IBM & Epson mode

Starting up and configuring Meridian Mail 13-13Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

Strona 90 - Epson mode

1-4 Introduction to Meridian Mail Option 11 EC EC 11 overviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999one or two node

Strona 91

13-14 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Strona 92 - Setting up a remote

Starting up and configuring Meridian Mail 13-15Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

Strona 93 - Modem speed

13-16 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

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Starting up and configuring Meridian Mail 13-17Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

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13-18 Starting up and configuring Meridian Mail Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

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Starting up and configuring Meridian Mail 13-19Configuring Meridian Mail on the EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide No

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13-20 Starting up and configuring Meridian Mail Starting up Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Sta

Strona 98 - Smart mode

Starting up and configuring Meridian Mail 13-21Starting up Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999En

Strona 99 - Racal modem

13-22 Starting up and configuring Meridian Mail Checking out Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Ch

Strona 100 - ALM 3223 modem as a

Starting up and configuring Meridian Mail 13-23Checking out Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 101 - Hayes modem

Introduction to Meridian Mail Option 11 EC 1-5SoftwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999SoftwareEC 11 system

Strona 102 - Optima 144 modem as

13-24 Starting up and configuring Meridian Mail Acceptance testing Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November

Strona 103 - Installing a guest

Chapter 14Troubleshooting startup problemsIn this chapterOverview 14-2Normal startup sequence 14-3Troubleshooting terminal problems 14-14System fails

Strona 104 - Guest Administration

14-2 Troubleshooting startup problems OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview IntroductionThis chap

Strona 105 - Installing a networking modem

Troubleshooting startup problems 14-3Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Normal startup

Strona 106 - RS-232 Cable

14-4 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Hexadecimal dis

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Troubleshooting startup problems 14-5Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999The following

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14-6 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999To obtain a har

Strona 109 - Testing the

Troubleshooting startup problems 14-7Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999startup stages

Strona 110 - Connecting external alarms

14-8 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19994 SCSI initiali

Strona 111 - CM=common

Troubleshooting startup problems 14-9Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999The Logon scre

Strona 113

1-6 Introduction to Meridian Mail Option 11 EC SoftwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999The following list sh

Strona 114 - VT520 setup values

14-10 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Note: Node sta

Strona 115

Troubleshooting startup problems 14-11Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Disk errors o

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14-12 Troubleshooting startup problems Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Obtaining SEER

Strona 117

Troubleshooting startup problems 14-13Normal startup sequenceStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Printing hard

Strona 118 - S1 S2 S3 S4

14-14 Troubleshooting startup problems Troubleshooting terminal problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Trou

Strona 119 - Chapter 9

Troubleshooting startup problems 14-15Troubleshooting terminal problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Wha

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14-16 Troubleshooting startup problems System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Syste

Strona 121 - Overview of typical cabling

Troubleshooting startup problems 14-17System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Trou

Strona 122 - ATTENTION

14-18 Troubleshooting startup problems System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Troub

Strona 123 - Option 11 Switch

Troubleshooting startup problems 14-19System fails to start completelyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Trou

Strona 124

Introduction to Meridian Mail Option 11 EC 1-7SoftwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999In addition, the Opt

Strona 125

14-20 Troubleshooting startup problems Disk subsystem checkStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Disk subsystem ch

Strona 126 - Installing the MGate cards

Troubleshooting startup problems 14-21System bus diagnosticsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999System bus dia

Strona 127

14-22 Troubleshooting startup problems Utility card diagnosticsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Utility card

Strona 128 - WINK WINK

Troubleshooting startup problems 14-23Voice processor card diagnosticsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Voic

Strona 129 - EC 11, follow these steps

14-24 Troubleshooting startup problems SCSI subsystem problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999SCSI subsystem

Strona 130 - Installing the SDI/DCH card

Chapter 15Troubleshooting operational problemsIn this chapterOverview 15-2System runs, then goes down 15-3System status remains “Faulty” 15-4“Service

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15-2 Troubleshooting operational problems OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis c

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Troubleshooting operational problems 15-3System runs, then goes downStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999System

Strona 133 - Installing the AML cable

15-4 Troubleshooting operational problems System status remains “Faulty”Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Syst

Strona 134

Troubleshooting operational problems 15-5“Service is unavailable” when calling Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Gu

Strona 135 - Chapter 10

1-8 Introduction to Meridian Mail Option 11 EC HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999HardwareEC 11 hardwar

Strona 136

15-6 Troubleshooting operational problems AML link problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999AML link problems

Strona 137 - Entering overlays

Troubleshooting operational problems 15-7Voice card/channel problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Voice

Strona 138 - TYPE CFN Configuration

15-8 Troubleshooting operational problems Voice card/channel problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to

Strona 139 - Configuring the AML link

Troubleshooting operational problems 15-9Silent channelsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Silent channelsWha

Strona 140

15-10 Troubleshooting operational problems Silent channelsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do if call

Strona 141

Troubleshooting operational problems 15-11Administration problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Administr

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15-12 Troubleshooting operational problems Administration problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

Strona 143

Troubleshooting operational problems 15-13Administration problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19993 Ensure

Strona 144

15-14 Troubleshooting operational problems User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999User-report

Strona 145

Troubleshooting operational problems 15-15User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

Strona 146

Introduction to Meridian Mail Option 11 EC 1-9HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Meridian 1 Option 11

Strona 147

15-16 Troubleshooting operational problems User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

Strona 148

Troubleshooting operational problems 15-17User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999What to do

Strona 149 - Chapter 11

15-18 Troubleshooting operational problems User-reported problemsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 150

Chapter 16Hardware maintenanceIn this chapterOverview 16-2Stopping Meridian Mail 16-3Removing and replacing the power supply 16-4Removing and replacin

Strona 151 - High-level procedure

16-2 Hardware maintenance OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis chapter provides

Strona 152 - Maintenance Guide

Hardware maintenance 16-3Stopping Meridian MailStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Stopping Meridian MailCourt

Strona 153

16-4 Hardware maintenance Removing and replacing the power supplyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Removing an

Strona 154 - Prompts Responses Description

Hardware maintenance 16-5Removing and replacing the printed circuit packsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999R

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16-6 Hardware maintenance Removing and replacing the printed circuit packsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19998

Strona 156

Hardware maintenance 16-7Removing and replacing the disk unit in an unshadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nov

Strona 157 - Chapter 12

1-10 Introduction to Meridian Mail Option 11 EC HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999EC 11 cabinet layout

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16-8 Hardware maintenance Removing and replacing the disk unit in an unshadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Nove

Strona 159 - Routing for

Hardware maintenance 16-9Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novemb

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16-10 Hardware maintenance Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novemb

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Hardware maintenance 16-11Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novem

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16-12 Hardware maintenance Removing and replacing the disk unit in a shadowed EC 11Standard 1.0 Option 11 EC Installation and Maintenance Guide Novemb

Strona 163 - <cr>

Hardware maintenance 16-13Enabling/disabling disk shadowingStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Enabling/disabl

Strona 164 - Selecting call routing

16-14 Hardware maintenance Enabling/disabling disk shadowingStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Disk Maintenance

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Hardware maintenance 16-15Enabling/disabling disk shadowingStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999- SyncDestinati

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16-16 Hardware maintenance Maintaining the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Maintaining th

Strona 167 - Chapter 13

Hardware maintenance 16-17Maintaining the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Cleaning the

Strona 168

Introduction to Meridian Mail Option 11 EC 1-11HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Switch connectivity

Strona 169 - Installing and

16-18 Hardware maintenance Maintaining the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 170 - Install an MM13 system

Chapter 17Common disk subsystem problemsIn this chapterOverview 17-2Performing quick checks 17-3Identifying disk problems through SEERs 17-5Data loss

Strona 171 - Enter the Serial Number:

17-2 Common disk subsystem problems OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis chapter

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Common disk subsystem problems 17-3Performing quick checksStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Performing quick

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17-4 Common disk subsystem problems Performing quick checksStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Performing a SCSI

Strona 174 - Customer Name: MeridianMail

Common disk subsystem problems 17-5Identifying disk problems through SEERsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

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17-6 Common disk subsystem problems Identifying disk problems through SEERsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999D

Strona 176 - Is this correct? No (Yes)

Common disk subsystem problems 17-7Data loss and disk replacementStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Data loss

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17-8 Common disk subsystem problems Data loss and disk replacementStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 178 - Selecting call

GlossaryIn this chapterList of terms Glossary-2

Strona 179 - Entering DSP

1-12 Introduction to Meridian Mail Option 11 EC HardwareStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 180 - Prompt Change to this value

G-2 Glossary List of termsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999List of termsTerm DescriptionACD Automatic Call Di

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Glossary G-3List of termsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Term DescriptionNGen The Next Generation platform

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G-4 Glossary List of termsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

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Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999IndexAA/B switch connections, 8-8A/B switchboxinstalling, 8-6rear view, 8-7a

Strona 184 - Select the baud rate:9600

Index-2Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999DData loss and disk replacement, 17-7Data portinternal connections, 8

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Index-3Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999task list, 3-3installinga guest administration console (GAC), 8-31a

Strona 186 - Starting up Meridian Mail

Index-4Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Platform migration, 1-3power supplydescription, 5-3installing, 5-5rem

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Index-5Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999fails to start completely, 14-16runs, then goes down, 15-3software,

Strona 188 - Checking out Meridian Mail

Index-6Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 189 - System Administration Guide

Reader Response FormMeridian Mail Option 11 EC (EC 11) Option 11 EC Installation and Maintenance Guide555-7081-250Tell us about yourself:Name:

Strona 190 - Acceptance testing

Chapter 2Preparing for installationIn this chapterOverview 2-2Installation requirements 2-3

Strona 191 - Chapter 14

Reader Response FormReader Response Form

Strona 193 - Normal startup sequence

Meridian Mail Option 11 EC (EC 11)Option 11 EC Installation and Maintenance GuideToronto Information ProductsNortel Networks522 University Avenue, 14t

Strona 194 - Reading the

2-2 Preparing for installation OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview IntroductionThis chapter int

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Preparing for installation 2-3Installation requirementsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Installation requir

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Meridian Mail Option 11 EC (EC 11)Option 11 EC Installation and Maintenance GuidePublication number: 555-7081-250Product release: 13Document release:

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2-4 Preparing for installation Installation requirementsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Note: The SL-1 switc

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Chapter 3EC 11 assembly overviewIn this chapterOverview 3-2Installation summary 3-3

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3-2 EC 11 assembly overview OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Overview IntroductionThis chapter summar

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EC 11 assembly overview 3-3Installation summaryStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Installation summaryOrder o

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3-4 EC 11 assembly overview Installation summaryStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

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Chapter 4Unpacking and inspecting the EC 11 equipmentIn this chapterOverview 4-2Unpacking the equipment 4-3Inspecting the equipment 4-5Installing the

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4-2 Unpacking and inspecting the EC 11 equipment OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductio

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Unpacking and inspecting the EC 11 equipment 4-3Unpacking the equipmentStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Unp

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4-4 Unpacking and inspecting the EC 11 equipment Unpacking the equipmentStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Cove

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Unpacking and inspecting the EC 11 equipment 4-5Inspecting the equipmentStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999In

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iiStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

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4-6 Unpacking and inspecting the EC 11 equipment Installing the EC 11 cabinetStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199

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Chapter 5Installing the power supplyIn this chapterOverview 5-2Power supply description 5-3Installing the power supply 5-5

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5-2 Installing the power supply OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroductionThis chapter tel

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Installing the power supply 5-3Power supply descriptionStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Power supply descri

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5-4 Installing the power supply Power supply descriptionStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Power supplyCAUTIONR

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Installing the power supply 5-5Installing the power supplyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Installing the p

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5-6 Installing the power supply Installing the power supplyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

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Chapter 6Installing the disk drives and the tape driveIn this chapterOverview 6-2Assembling and installing the disk drives 6-3Installing the external

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6-2 Installing the disk drives and the tape drive OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewIntroducti

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Installing the disk drives and the tape drive 6-3Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

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iiiStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Publication historyNovember 1999This is the Standard 1.0 version of this

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6-4 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

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Installing the disk drives and the tape drive 6-5Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

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6-6 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

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Installing the disk drives and the tape drive 6-7Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

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6-8 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

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Installing the disk drives and the tape drive 6-9Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Guid

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6-10 Installing the disk drives and the tape drive Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Gui

Strona 226 - Messages (SEERS) Guide

Installing the disk drives and the tape drive 6-11Assembling and installing the disk drivesStandard 1.0 Option 11 EC Installation and Maintenance Gui

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6-12 Installing the disk drives and the tape drive Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

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Installing the disk drives and the tape drive 6-13Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nov

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iv Publication historyStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Strona 230 - What to do if the call

6-14 Installing the disk drives and the tape drive Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

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Installing the disk drives and the tape drive 6-15Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nov

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6-16 Installing the disk drives and the tape drive Installing the external tape driveStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

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Chapter 7Configuring and installing the printed circuit packsIn this chapterOverview 7-2PCP overview 7-3Installing cards in a one- or two-node EC 11 7

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7-2 Configuring and installing the printed circuit packs OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999OverviewInt

Strona 235 - Stopping Meridian Mail

Configuring and installing the printed circuit packs 7-3PCP overviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999PCP ov

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7-4 Configuring and installing the printed circuit packs Installing cards in a one- or two-node EC 11Standard 1.0 Option 11 EC Installation and Mainte

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Configuring and installing the printed circuit packs 7-5Installing cards in a one- or two-node EC 11Standard 1.0 Option 11 EC Installation and Mainte

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7-6 Configuring and installing the printed circuit packs Installing cards in a one- or two-node EC 11Standard 1.0 Option 11 EC Installation and Mainte

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Configuring and installing the printed circuit packs 7-7Installing the voice processor cardsStandard 1.0 Option 11 EC Installation and Maintenance Gu

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ContentsAbout this guide xi1 Introduction to Meridian Mail Option 11 EC 1-1Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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7-8 Configuring and installing the printed circuit packs Installing the utility cardsStandard 1.0 Option 11 EC Installation and Maintenance Guide Nove

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Configuring and installing the printed circuit packs 7-9Installing the Enhanced MMP40 and MMP40 CPU cardsStandard 1.0 Option 11 EC Installation and M

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7-10 Configuring and installing the printed circuit packs Installing the Enhanced MMP40 and MMP40 CPU cardsStandard 1.0 Option 11 EC Installation and

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Chapter 8Cabling, installing, and configuring the peripheral devicesIn this chapterOverview 8-2Cabling and data port usage 8-3Installing the primary a

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8-2 Cabling, installing, and configuring the peripheral devices OverviewStandard 1.0 Option 11 EC Installation and Maintenance Guide November 1999Over

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Cabling, installing, and configuring the peripheral devices 8-3Cabling and data port usageStandard 1.0 Option 11 EC Installation and Maintenance Guid

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8-4 Cabling, installing, and configuring the peripheral devices Cabling and data port usageStandard 1.0 Option 11 EC Installation and Maintenance Guid

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Cabling, installing, and configuring the peripheral devices 8-5Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

Strona 249 - Cleaning the tape

8-6 Cabling, installing, and configuring the peripheral devices Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

Strona 250 - 16-18 Hardware maintenance

Cabling, installing, and configuring the peripheral devices 8-7Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

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vi ContentsStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19996 Installing the disk drives and the tape drive 6-1Overview . .

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8-8 Cabling, installing, and configuring the peripheral devices Installing the primary administration terminalStandard 1.0 Option 11 EC Installation a

Strona 253 - Performing quick checks

Cabling, installing, and configuring the peripheral devices 8-9Installing the multiple administration terminalsStandard 1.0 Option 11 EC Installation

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8-10 Cabling, installing, and configuring the peripheral devices Installing the multiple administration terminalsStandard 1.0 Option 11 EC Installatio

Strona 255 - Sense key SEERS

Cabling, installing, and configuring the peripheral devices 8-11Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

Strona 256 - Driver error SEERs

8-12 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

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Cabling, installing, and configuring the peripheral devices 8-13Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

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8-14 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

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Cabling, installing, and configuring the peripheral devices 8-15Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

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8-16 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

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Cabling, installing, and configuring the peripheral devices 8-17Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

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Contents viiStandard 1.0 Option 11 EC Installation and Maintenance Guide November 19999 Installing the EC 11 to Meridian 1 Option 11 switch interfac

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8-18 Cabling, installing, and configuring the peripheral devices Installing and configuring the LA75 Plus or LA30N Companion printerStandard 1.0 Optio

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Cabling, installing, and configuring the peripheral devices 8-19Installing the remote maintenance terminal and associated modemsStandard 1.0 Option 1

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8-20 Cabling, installing, and configuring the peripheral devices Installing the remote maintenance terminal and associated modemsStandard 1.0 Option 1

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Cabling, installing, and configuring the peripheral devices 8-21Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

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8-22 Cabling, installing, and configuring the peripheral devices Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

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Cabling, installing, and configuring the peripheral devices 8-23Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

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8-24 Cabling, installing, and configuring the peripheral devices Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

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Cabling, installing, and configuring the peripheral devices 8-25Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

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8-26 Cabling, installing, and configuring the peripheral devices Configuring local and remote modemsStandard 1.0 Option 11 EC Installation and Mainten

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Cabling, installing, and configuring the peripheral devices 8-27Racal modemStandard 1.0 Option 11 EC Installation and Maintenance Guide November 199

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