Seagate ST31230N/ND Przewodnik Instalacji Pobierz pdf (Strona 218)

15-4 Troubleshooting operational problems

System status remains “Faulty”

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

System status remains “Faulty”

Troubleshooting when

the system status

remains “Faulty”

If a Faulty status occurs during startup, refer to Chapter 16,

“Troubleshooting startup problems.” If the administration

terminal indicates that the system status is faulty despite a

successful startup, follow these steps.

Step Action

1 Check the SEER printout for related messages.

2 Take action appropriate for the SEER messages as

described in the

Meridian Mail

Maintenance

Messages (SEERS) Guide

(NTP 555-7001-510).

3 Courtesy down the system, then reactivate the

system.

Note: Refer to the

System Administration Guide

(NTP 555-7001-301) for instructions on how to

courtesy down and reactivate the system.

4 Verify that the Application Module Link cabling from

the EC 11 to the Meridian 1 Option 11 is connected

and secured.

5 Ensure correct database programming for the AML

dataport in Meridian Mail.

6 Replace the Enhanced MMP40 or MMP40 CPU

card and the Utility card one at a time.

7 Determine whether Node 1 or Node 2 shows Faulty

or OutOfService status. If so, then

a. check for card cage problems

b. check for a disk subsystem problem

c. check if Meridian Mail is communicating with

SCSI address 0, 1, or 2

8 Determine whether any of the voice cards shows

Faulty or OutOfService status. If so, then

a. disable the card (For detailed instructions on

disabling the card, refer to the

System

Administration Guide

[NTP 555-7001-301].)

b. perform OutOfService diagnostics

c. reenable the card

1 2 ... 213 214 215 216 217 218 219 220 221 222 223 ... 271 272

Komentarze do niniejszej Instrukcji

Brak uwag

Seagate ST31230N/ND Przewodnik Instalacji Strona 218

Komentarze do niniejszej Instrukcji